Hotel Lost In Levi Apartments - Kittilä

Viv C.

Apartment needs a A/C or a fan and mosquito nets for summer season - it was way too hot in the rooms and sleeping was very difficult and unpleasant.

I messaged the maintenance/reception number and emailed 5 times during my stay to ask if there was a fan and they did not reply. At the time of writing have not responded to any message.

Petri H.

Siisti ja rauhallinen huoneistohotelli, ainakin heinäkuussa. Seinät ovat melko paperia joten se kannattaa huoida. Huoneissa huonosti kaappitilaa vaatteille. Sijainti passeli. Rinteisiin kävelee melko nopeasti. Kauppa, tankkaus ja alkomahooliliike kadun toisella puolella.

Alberto C.

Ottimo in pulizia, dimensione, servizi (sauna, asciugatrice) e posizione.
Da migliorare orari di apertura reception, comunicazione prima dell’arrivo (non mi è stato inviato messaggio con numero camera e codice di accesso…per fortuna reception era ancora aperta). Un po’ piccolo lo spazio delle colazioni: se i 4 tavoli sono già occupati attendi oppure la devi portare in camera. Aggiungerei delle tende oscuranti per ridurre la luce dei lampioni che entra dall’esterno

WL J.

Staff was super rude, we accidentally left one credit card in the room, we immediately called to ask the staff to leave it for us. When we returned to the counter, one of the staff refused to let us collect back the card, ordering us to return at 3pm which is the check in time despite us rushing to catch the plane. We ended up waiting at staircase for 20 minutes till 3pm. He even shouted at us, which is totally unnecessary and rude. And check in time is at 5 pm, which is so much later than most accommodations. Price is steep too.

Vanessa A. A.

Positive: 5-10’ walk to the zero point. Supermarket across the street. Sauna in the room (although I have to add that a sauna is a must for everyone in Finland. Thus, considering we are in Finland, this is not presumed as a luxury)

Negative:
The room was not cleaned. There was hair on the bed, and dishes in the dishwasher, which smelled like something was rotten.

There was no reception (or there was the Thai restaurant (?)). The ladies running the Thai restaurant/reception cannot speak English, so communication is minimal.

Getting bed linen and towering are charged 25€/person. You have to put the sheets yourself. Also, the sheets are not the right size for the bed so you will sleep with a half-uncovered bed.

Breakfast was a disappointment. Low quality, a lot of pickled food that no one touched, and you could see that they were lying there for a long time. Furthermore, nothing was refilled. For instance, on the first day, we used green tea and peanut butter, but for the day after and for the rest of our staying week, we never saw the peanut butter or green tea. Also, the cheese was finished, and one guest asked for more. Then one of the Thai ladies said, “Finished”. That was at 09:00, and the breakfast was until 10:00. Quite a disappointment. We would appreciate fewer selections but better quality than the alternatives they provided. They didn’t care.

Mikko P.

Kävimme vaimon kanssa lähtiessä aamiaisella. Yövyimme muualla johon ei kuulunut aamupalaa. Hinta oli 10€/ henkilö mutta kahdelta maksoikin iloksemme vain yhteensä 15€. Aamiaiseen kuului kaikki tarvittava puurosta lähtien. Henkilökunta oli tosi ystävällistä. Saimme lähtiessä hyvämatkan toivotukset ja jatkot. Iso peukku tälle paikalle.👍

Femke V. D.

Prima appartement, heerlijke bedden, dichtbij supermarkt en centrum. Droogkast was fijn, vaatwasser, toaster, waterkoker, koffiezetapparaat... erg compleet... enige wat nog fijn was geweest was een föhn... verder alles TOP

Chaira B.

Heel erg vies!!! 🤢 wij kwamen aan en er was niemand van de receptie aanwezig. Er stonden twee thaise vrouwen achter de balie van het restaurant en zij waren de receptie (blijkbaar?). Wij moesten volgens haar bellen met een nummer en toen kregen wij de code van ons appartement. In het appartement bleek dat er niet was schoongemaakt en wij moesten de bedden zelf opmaken? Met vieze lakens met vlekken erop. Het doucheputje is bedekt met zwarte haren, net zoals het bed en de gootsteen. Ook de kastjes hebben een schoonmaakbeurt nodig... Het enige pluspuntje is dat er een supermarkt aan de overkant van de straat is.